Making Rewards Easier
New members receive an instant 25¢ off per gal. reward for your first time fill-up.
When you download the Spinx App and create a registered Xtras account, you will:
1. Receive weekly offers on snacks, candy, drinks and more.
2. Save on every gallon with our multiple fuel promotions, where in-store items* earn you cents off per gal. at the pump.
3. Earn free items with repeat purchases when you participate in our Spinx Drinx, Chicken Sandwich, Grilled Cheese or Energy clubs.
4. Earn 5¢ off per gallon for every $25 you spend inside Spinx with our ‘Spend and Save’ reward*.
5. Receive a special reward for your birthday and for your App-iversary.
6. Get exclusive access to app-only specials, promotions, events and giveaways.
Download the Spinx App and start saving today!
PAY WITH THE SPINX APP
Xtras Pay — a safe and secure way to pay for fuel and in-store purchases.
The best way to maximize savings is to enroll in Xtras Pay in the Spinx App.
Directly link your bank account with our easy enrollment process, protected by a personal PIN required during each purchase.
Save 10¢ on every fill up, every time when you use Xtras Pay in the app at the pump. Simply select ‘Pay at the Pump’ on the homepage of the app and scan the QR code on the pump to activate.
You can even use Xtras Pay to pay for any purchase inside our stores! Scan your digital Xtras Card found on the homepage of the app and let your Spinx teammate know you want to pay with the app.
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WHAT IS SPINX XTRAS?
We love our loyal customer! That is why we want to reward you with savings at the pump and inside our stores with our Xtras program. The Spinx App is the best way to maximize savings as you receive exclusive access to free items, promotions, events and giveaways.
WHEN CAN I START EARNING REWARDS?
You can start earning rewards right away! Register in the Spinx App or online to begin.
HOW DO I CHECK MY REWARDS BALANCE AND PREVIOUS TRANSACTIONS?
You can view your reward’s balance in the app ‘Dashboard’ by tapping on the ‘X – Xtras’ icon in the bottom navigation panel of the app. You can view previous fuel transactions and earned rewards by tapping the ‘Activity’ icon in the bottom navigation panel of the app.
I ALREADY HAVE A PHYSICAL CARD BUT WANT THE APP. CAN I ADD MY CARD TO THE APP?
Yes! Download the Spinx App and choose the ‘I already have a card’ option - simply add the numbers on the back of your physical card when creating an account in the app. You then can use the Spinx App to earn and redeem rewards! If you are signed up for Xtras Pay with a physical card - when you login to the new app, your information should be recognized, and you will not need to re-enroll. If you have any problems, contact us at 864-233-5421 or email email@example.com.
IS THERE A LIMIT TO THE AMOUNT OF REWARDS I CAN REDEEM IN ANY SINGLE FUEL PURCHASE?
We encourage our Xtras Members to stack fuel savings! Our average Xtras customer saves 40¢ off per gallon on their fuel purchases! However, if you have more rewards than the price of gas, you must pay at least 2¢ per gallon. Rewards that are not used will stay on the card and you can use them next time you fill up. Note that Spinx Xtras Rewards are valid for up to 20 gallons of gasoline and, for safety reasons, may only be used while fueling a single vehicle.
DO I HAVE TO ACCUMULATE $25 ALL IN ONE TRANSACTION TO EARN THE 5¢ ‘SPEND & SAVE’ REWARD?
No. Spending is cumulative, so you do not have to spend $25 in one visit. Every time you shop at Spinx, your purchase balance will count toward earning your next reward (*some exclusions apply). *All fuels, cigarettes, other tobacco products (OTP), lottery, money orders, prepay card and donations are excluded from your purchase balance and earning rewards.
DO XTRAS REWARDS EXPIRE?
You have the month you earned, plus another full month to redeem any fuel discount. Example: You earned a fuel reward on June 16th, 2023– you have until the end of July, 2023 to redeem that reward. All other offers will have their expiration dates clearly stated.
I DIDN’T GET CREDIT FOR MY TRANSACTIONS! WHAT NOW?
If for some reason you did not receive credit for purchasing items within our store or if the discount did not deduct from you fuel transaction, contact us at 864-233-5421 so we can add those missed rewards back to your account.
HOW DOES XTRAS PAY WORK?
Xtras Pay is the safest way to complete transactions at our Spinx stores! With our improved bank enrollment process you can directly link your bank account within the app or on your desktop for physical cards. Your purchases at Spinx are protected by a personal PIN required during each purchase and each time you use Xtras Pay, you will receive an email detailing the transaction. There are limits set on our Xtras Pay accounts for your protection. Xtras Pay will function like an electronic check, similar to a debit card. This is not a credit card, enrolling does not affect your credit history. To enroll, you must meet the following requirements: a Spinx Xtras app/card, a U.S. checking account, an active email address, and you must be at least 18 years old.
CAN I USE THE MOBILE APP AS A LOYALTY CARD WITHOUT PAYING WITH IT?
Absolutely! Just have the cashier scan your digital Xtras Card on the homepage so that you can earn rewards and then complete the transaction with your preffered payment method.
WHAT IF I DON’T REMEMBER MY PIN FOR XTRAS PAY OR NEED TO UPDATE MY PIN?
You will need to contact Zipline’s (the provider for Xtras Pay) customer service at 1-877-403-2222. Due to security reasons, Spinx cannot see and/or change any of our customers information.
I FORGOT MY PASSWORD AND CAN’T LOGIN TO MY ACCOUNT. WHAT CAN I DO?
When attempting to log into your account from the Spinx App or the Xtras Pay portal on our website, there will be a button for “Forgot Password?”. Click the button and an automated email will be sent to your associated email address, guiding you through logging back into your account.
MY PHONE NUMBER THAT I USED AS MY ALT ID DOESN’T WORK. WHAT DO I DO?
We always encourage using your Spinx App for all transactions, but you can use your phone number as an ALT ID to earn and redeem rewards. There may be an issue with your phone number being connected to multiple accounts. For security reasons, if multiple people register with the same phone number and attempt to use it as an Alt ID, it will not work. Please contact us at 864-233-5421 if this does not resolve your issue.
WHAT IF MY PHONE IS STOLEN?
Please contact us at 864-233-5421.
WHAT IF I’VE LOST MY PHYSICAL SPINX XTRAS CARD?
Please contact us at 864-233-5421.